Sol Pilates

I attended my first beginner Pilates class today, and it was a great experience. Coach Sara was my instructor , I really liked her way of teaching and how she made sure we performed each movement correctly. The studio was well-organized, and I appreciated how easy it was to book the class through the Mindbody app.

I love this studio. The instructors are amazing, the equipment is in top condition, it’s clean and they run different workshops sometimes. They’re a great opportunity to chat with the instructors and other students. We had a lip-gloss making workshop today which was awesome.

Really bad experience tbh. Beyond disappointed by an instructor who disregarded a member in pain during a mat Pilates class. The member clearly showed signs of pain and had to step off the mat, meanwhile the instructor went to “check” on other members while one was clearly in so much discomfort to the point she had to step away from class, to which the instructor simply nodded to, without bothering to ask about the wellbeing of a member attending her class. My friend is the member in concern and is currently receiving help at the hospital. It makes me wonder if things would have turned out better has the instructor offered help earlier. I’m not sure about other instructors, this was my first time with sol studio and can confirm that I’m not willing to give the place a second chance, not to a studio that could care less about its community.

Ive been going to sol for the past year today i have been late 13 minutes due to traffic in my area as i was going up the girl at the desk (Asia) was very disrespectful and literally stopped me and said im not allowed to enter - as per my knowledge i can be late a maximum of 15 minutes however she wasted 2 extra minutes just to ask the instructor if i can come in? Unprofessional. The other girls at the desk are very respectful and usually call if anyone was late to make sure everything is alright

I had a package that was transferred to me by a family member who couldn’t continue the sessions , everything was going fine till one day when i woke up in the morning & found that i had no water at home , i called them to reschedule & they said its not possible as its late , it was the same day of the session , & i was really disappointed as i thought they would be cooperative & flexible as it was an emergency but they were not . Then they requested me to shift my last session to another day as the instructor had an emergency & I couldn’t do that because my schedule was full following which I wouldn’t be available & that was the last session for which I didn’t want to leave a gap & I asked for a refund for that last session but surprisingly they said they refused !!!!!!!!! They had given me deadline for using the package maximum by end of may , although they couldn’t meet the deadline from their side they refused to make a refund . It’s very weird to find that when I had an emergency they refused to be cooperative or understanding , while when they had a problem conducting the session they asked me to be cooperative & understanding !!!!!!!!!!! As they say “ either my way or no way “ which I find very unethical . I wouldn’t recommend them at all