Sofitel Dubai Jumeirah Beach

We had a fantastic stay at Sofitel! The service was outstanding, the rooms were stylish and cozy, and the staff was very attentive. A special thanks to Tirtha for the impeccable housekeeping — everything was always spotless, fresh, and neatly arranged. It was such a pleasure to come back to a perfectly clean room every day. The hotel is in a great location, breakfast was delicious and varied, and the overall atmosphere was simply luxurious. We will definitely come back and highly recommend Sofitel to anyone who values comfort and high-quality service!

Excellent hospitality from Samantha at the reception! I had a wonderful stay at Sofitel Jumeirah Beach, and I want to highlight the amazing service from Samantha at the front desk. She was incredibly welcoming, professional, and helpful from the moment I arrived. She made check-in smooth and gave great recommendations during my stay. Her warm smile and attention to detail truly reflect five-star service. Thank you, Samantha, for making my experience even more special! RAD

Decent Room and Housekeeping, But Disappointing Dining Experience I’ve stayed at several Sofitel properties, and unfortunately, this one felt quite average compared to others. Room & Housekeeping: The room was good and the housekeeping team did a nice job keeping everything clean and tidy. However, I didn’t appreciate the pressure for a 5-star Google review. One of the housekeeping staff repeatedly asked me to leave a review—it felt forced and uncomfortable. I don’t believe in giving high ratings just because someone insists on it. Restaurant & Service: The restaurant experience was disappointing. During breakfast, I was literally still chewing my food when a server came and asked if she could clear the plate. When I said I was still eating, she casually replied, “We need to prepare for more people.” It felt rushed and disrespectful. We also requested curd rice for our toddler—something simple and common in most places. Despite having an Asian breakfast offering, they outright refused, saying the chef wouldn’t do it. Even when I offered to pay, the answer was still no. Basic flexibility and courtesy were completely missing. Play Area: Very small and unimpressive. If you’re traveling with kids, especially at this price point, you might want to consider other options with better family-friendly facilities. Other Notes: They even charge separately for a bubble bath soap, which felt excessive for a hotel in this category. Overall, while the room and housekeeping were satisfactory, the lack of service mindset in the restaurant and poor hospitality elsewhere made it a below-average Sofitel experience for me

Everything here seems so perfect, I like it here very much. Room is very nice with ocean view, services during breakfast and dinner were the best I ever see. Its the best vacation I ever had. Food was perfect too - everyday different theme of dinner, better than everyday having same food. Definitely 10/10.

I had high hopes of giving Sofitel a five-star review, as our experience was nearly flawless. The location was fantastic, the food exceptional, and the staff truly excellent. My partner and I visited Dubai to celebrate my birthday, and we were impressed by our room and the stunning views from the balcony. We thoroughly enjoyed the infinity pool, the buffet, and the convenience of nearby stores within walking distance—all of which contributed to a wonderful stay. However, we did encounter a challenge with the air conditioning in our room. Despite our request for assistance and the staff’s prompt response, the room didn't cool down as expected, even with the thermostat set to the lowest setting. Given the high temperatures we experienced during our vacation, a more effective air conditioning unit would have significantly enhanced our comfort. Overall, we had a fantastic time, and I would have loved to award a perfect rating if not for the air conditioning issue. Thank you for a memorable stay!