Canon Store - Dubai Mall

Outstanding Customer Experience with Zihan – Canon Store, Dubai Mall.. I had the pleasure of being assisted by Zihan, a customer service store sales executive at the Canon Store in Dubai Mall, and I must say – he truly went above and beyond. When I first visited the store, I was planning to purchase a basic camera and lens. However, Zihan patiently took the time to understand my needs, explained all the features and options in detail, and helped me make an informed decision. Thanks to his expert guidance, I ended up investing in a much better product that suited my long-term goals – spending around AED 18,000 – and I have never regretted that choice. What impressed me even more was his unmatched support even after the purchase. Even after a year, whenever I had doubts or questions about the product, Zihan was always ready to help. He kept me updated about features, product tips, and relevant information through WhatsApp, always responding with professionalism and genuine care. People like Zihan bring real value to a brand and store. His attitude, knowledge, and dedication are rare to find, and I truly believe he deserves greater opportunities and positions in his career. Thank you, Zihan, for making my experience with Canon not just satisfying, but memorable. -Ajmal Shajahan

I had a great experience at the Canon store. Zihan and Mirja were incredibly kind, professional, and helpful. They explained everything clearly and made the whole process smooth and easy. I truly appreciated their patience and excellent customer service. Highly recommended! Thank you, Zihan & Mirja!

A big thank you to Khalik, Mirza, and Munaf for their exceptional service! We recently bought a camera here, and the entire experience was smooth and enjoyable. Their expertise and helpfulness made the process easy, and we’re thrilled with our purchase. Highly recommend this place to anyone looking for quality products and outstanding customer care!