Al Zayed Shades & Tents Industry LLC

Very disappointed with the after-sales service. As a client of Al Zayed Tents, we initially trusted them with a shade installation project , which was completed. However, we’ve been facing issues since then and have been trying to reach them multiple times via calls and emails — unfortunately, with no proper response. Despite speaking to Mr. Zayed directly and even sending him pictures of the problem, we received no follow-up. He promised to call back within an hour during our last conversation — it’s now been over two weeks without a single reply. As a paying customer, this lack of accountability and communication is unacceptable. We expected better professionalism and support from a company of this size.

They took an advance payment and then disappeared. They also lost part of a tent that we had stored in their facility. Hamza, their manager, does not answer calls unless you contact him from a different number. Once he realizes who’s calling, he simply hangs up. We are now pursuing the matter through the courts.

As someone who has experienced dealings with Alzayed Shades and Tents, I strongly advise caution for both potential employees and clients. 1. For Employees: Don’t be fooled by any promises of a good career or timely payment. They have no intention of paying salaries properly or on time. While they might show good intentions at first, it’s clear that paying employees is the last thing on their minds. 2. For Clients: Their prices may seem attractive initially, designed to make their offers look convenient. However, their main goal is simply to extract an advance payment from you. After that, service quality and communication drastically deteriorate. It's hard not to feel like you've been swindled. 3. Employee Turnover: They bring in new employees every 2-3 months, offering minimal training to make it seem like they are constantly renewing their team. It’s all a façade to trick clients into thinking they are working with fresh, skilled workers, but it’s nothing more than sarcasm. Avoid dealing with them at all costs. There are far more reliable companies out there.

i haven't seen a company like this they take advance payment and disappear.

that I am dissatisfied would be an understatement. The delay in the installation has caused significant inconvenience and disruptions to my daily routine. I have been eagerly waiting for the completion of this project, but it seems that my trust in your company has been misplaced. Furthermore, the false promises made throughout this entire process have only added insult to injury. Your company assured me of a seamless and timely installation, which clearly has not been the case. This lack of reliability and professionalism is simply unacceptable. I expect immediate action to rectify this situation. I demand an explanation for the delay, along with a clear timeline for the completion of the installation. I await your urgent response and a concrete plan for moving forward. I trust that you will handle this matter with the seriousness it deserves.